e-commerce’s ascent

The rise of e-commerce has been rapid, accelerated significantly by Covid-19, forcing everyone to adapt much faster than anticipated. The industry knew e-commerce was coming, but the speed and scale of its arrival caught many by surprise.

“We’re all still figuring things out—who the new players are, which vendors and operators to work with, and how to navigate this evolving landscape. If I had to sum it up in one word, it would be a shock,” Jonathan Fredericks, Managing Director of Mail&More by ECS Group, stated.